6 reasons to become our client
1. Customer service and technical advice at the highest level
We offer every customer expert advice in the selection of microcement solution and technical support in the implementation of your investment. If you have any questions, plan an unusual microcement works, please contact us via this website or write to us on Facebook or Instagram. We are there to help you, anytime. We speak English and Spanish.
2. Delivery across Europe
We also send orders to all European countries. For larger orders outside Europe, please contact us for an individual pricing of delivery. If you’re looking for faster shipment you can also buy our products from our distributors.
3. Easy and secure payments
We offer easy and secure payments: by traditional transfer, by credit/debit card or by PayPal. PayPal is world’s biggest online payment systems. Making purchase via PayPal is safe, because as part of the buyer protection program, if the item you bought online does not reach you or significantly differs from the description, PayPal will refund you the full amount, including shipping costs.
4. Handy kits
To meet the needs of individual clients, we offer small, handy microcement kits for walls and floors (the smallest kit is as little as 3.5kg). In turn, for professional contractors we offer larger kits and products available outside the sets.
5. Guaranteed returns and complaints handling
If for any reason you have changed your mind and would like to return the product, you can do it within 14 days. In addition, if you bought more material than you need, we will accept the return of unused (sealed) packages.
We guarantee the highest quality of sold products, but if for some reasons you are not satisfied with the product, please contact us to file a complaint. We will do everything to make it a positive experience for you.
6. VAT-free purchase within EU
If you are an entrepreneur and you have a VAT registered company in European Union your purchases are exempt from VAT. In such a case, please send us your order along with you invoicing details including your intra-Community VAT number (EU VAT number) and we’ll issue a proforma invoice without VAT.